We are sorry to inform you that your order might experience some shipping delays. Because of COVID-19. various countries in the world also tight up in heavy volume of packages from all other stores. Please allow extra 2-4 business days for your tracking to be updated on the DHL website（www.dhl.com）. All of the orders usually ship out of our facility within 2-4 business days.
Once again we apologize for this inconvenience.
Thank you for visiting and shopping at en.apiyoo.com. The following are the terms and conditions that constitute our Shipping Policy.
United States of AmericaPart of the products in China on behalf of delivery：7-15days，
Some products can be shipped from the United States：3-4days，（p7-electric toothbrush（https://en.apiyoo.com/collections/electric-toothbrush/products/apiyoo-p7-electric-toothbrush））
Shipping ConditionsAll orders will be dispatched from our warehouse within 3 business days.
All shipping times exclude clearance/customs delays.
No customs clearance or tax charges will be charged
If we are experiencing a high volume of orders, shipments may be delayed by 3-5 business days. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone number that was provided.
Orders TrackingYou can log in to check the status of your order
WWW.DHL.COM so you can always track your orders.
Lost & StolenWe will be responsible for the loss of the goods in the mailing process, and we will not be responsible for the problems in the return process
Note: if the package was lost while being in transit by postal service please contact us for further assistance.
If you have any questions or concerns please email us at email@example.com